As an agency owner, I often receive questions about our client and web project on-boarding process. When a lead comes in, what are the right interview questions to ask potential clients before accepting a job?
From a client's perspective, I've noticed that asking technical or design-oriented questions causes more problems than not, and of course, we aren't just hired hands. When a potential client contacts you, consider yourself a business consultant and approach their project as a solution to a problem they current have–not someone who takes the exact need of the client and blindly builds it on command.
To understand a potential client, you have to understand their problem. This is by far the biggest question you will be trying to solve in the discovery phase. After determining their problem, you must explore the scope, cost, and timeline of the project. You'll notice most of these questions revolve around the project management concept of the triple constraint. Let's dive in!...
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